Latest Coronavirus Update – 8th June 2020

Covid-19 Update – (8th June 2020)

NHS England have given Dental Practices the permission to reopen from the 8th June 2020.

Dental practices were forced to close on the 25th March as part of the Covid-19 response, since then we have been working hard in preparation for reopening.

However, due to high demand and very limited availability of essential equipment and resources. The transition back to routine dentistry will be gradual. For this reason, we are having to prioritise our patient appointments based on treatment need.

At the moment, we are ONLY able to safely provide non-aerosol generating procedures.

If you have recently been phone triaged or have pending dental treatment / appointments, we will contact you as soon as we are able to schedule an appointment.

If you have a query, please email us at info@kimberleyparkdentist.co.uk
(We ask that you wait patiently for our reply as it may take longer than usual. Please DO NOT contact us by telephone as the high call volumes is preventing us from being able to contact and organise appointments)

If you have an urgent dental problem requiring our remote advice and support service. This is available from 08:30 to 17:00 Monday to Friday on 01392 581 632

There is also an out-of-hour service available for dental emergencies on 03334 050 290

If you are an NHS Patient, Private Patient or a Practice Plan / Denplan Patient – please find additional information in the following sections:

NHS Patients

New NHS patients
Due to reduced budget and increased demand. Unfortunately, Kimberley Park Dental Practice is currently unable to register new NHS patients.
For the NHS dental waiting list, please call: 0333 405 0290

Existing NHS patients
We are currently experiencing a high demand for appointments so routine non-urgent care is still being delayed. Those already requiring treatment will be contacted with appointments as soon as they become available.

 

Practice Plan / Denplan Patients 

For the moment, routine dental appointments should be postponed unless completely necessary. When it is appropriate for us to return to routine dentistry, we will contact you to organise an appointment.

If you have a dental emergency please call: 01392 581 632

Memberships
We anticipate an increase in dental disease as many patient diets and behaviours have changed during lockdown. When we are able to fully resume normal dentistry, we expect that most patients will require additional treatment to become stable again.

We recommend that you continue to pay into your dental plan as any corrective dental treatment needed following covid-19 will be  covered.

As valued plan members, we have compensated for any annual membership fee increases, we are able to guarantee this price freeze until April 2021.

Cancellation

If you decide to cancel your membership, you will lose access to your dental cover. We are happy to continue to see you as a private patient, however, any treatment needed will be charged as fee per item.

Any outstanding treatment will need to be completed before you are able to restart your plan membership.

Please note, membership fees are calculated based on the amount of previous dental treatment at the time of joining (e.g. number of current fillings etc.) If you have received treatment after your plan membership started, when the new cover is calculated, your plan category and monthly membership could increase and it is not possible for us to offer you, your pre-cancelation membership rate.

Kimberley Park Dental Practice will freeze all membership fee increases and guarantee current prices until January 2022. 

If you have a plan membership query, please email us at
info@kimberleyparkdentist.co.uk


Private Patients

We recommend that for the moment routine appointments are postponed unless completely necessary. When it is appropriate for us to return to routine dentistry, we will contact you to organise an appointment.

If you have a dental emergency please call: 01392 581 632

If you have a query, please email us at info@kimberleyparkdentist.co.uk

Please keep an eye on our website as we will soon be posting guidance on the new patient journey when being seen for appointments at the practice.

Contact Us

Flexible appointments and urgent care.

Or call — 01326 312 264

Better Dental Health Care is Our Mission

01392 581 632 (01326 312 264 - currently not in use)

info@kimberleyparkdentist.co.uk

29 Kimberley Park Road, Falmouth, TR11 2DA

Opening Times

Monday - Friday:
8:30am - 5.00pm

Closed for Lunch:
1:00pm - 2:00pm

For Emergency Appointments:
Please call at 8:30am